HP Partner First Platinum & Managed Service Specialist
What sets us apart:
Working in close partnership with HP for over two decades
Long-established and wide-ranging customer base spanning all industries and business sectors
Experts in all areas of IT Managed Services – including MPS, DaaS & Cloud Services
Who we are
HP Partner FIrst Platinum, Landscape, is the dedicated HP specialist division of the Xeretec Group, one of Europe’s largest, most successful and fastest growing independent managed print specialists. It was named as one of the most inspirational 1,000 mid-sized businesses in Europe by the London Stock Exchange Group in September 2017. The Group employs over 300 staff and produces revenues approaching £80M per annum. Among its management team are many former HP senior executives. Landscape has many global brands within its managed print services customer base.
HP is the world’s market leading provider of both hard-copy peripheral devices and PC products (Source IDC). Landscape combines the quality of HP’s manufacturing operation with substantial value-added services. This unique approach helps Landscape elevate the HP customer experience.
Landscape Group and HP work together to offer a leading MPS wrapped package to customers with security at the forefront.
The Landscape approach
Our people are what make Landscape unique. We have the skills, expertise and experience to deliver unbeatable levels of service to our customers. Our customer relationship team work proactively with you to identify ways to continually optimise the solutions and services we provide.
Over 65% of our employees are in service-related and support roles with our analysts and technical teams accredited to HP Service One standard – our engineers are HP engineers.
For every customer we work with, we acquire a deep understanding of your long-term objectives, IT fleet and infrastructure by working with you to identify challenges and areas for improvement.
Using internally developed tools and partner toolsets, we are able to gain a detailed forensic view of your IT environment and see who is using what services, when and why. Our business assessment process looks at document and application analytics, service and support analytics as well as key areas such as security, environmental concerns and mobility. We can identify if staff would benefit from additional hardware, resources or services to increase efficiencies in the way in which they work day to day.
Our privately-owned state-of-the-art UK-based helpdesk provides all the support customers need from one central location. Managed service customers also have a dedicated support agent who will closely monitor and remotely fix devices or issues with licenses where possible, often before you’re aware of a problem, helping to maintain uptime and productivity. We also use our own analytics tools to proactively review performance against SLAs and identify ways your managed services can further increase business productivity and savings.
HP are recognised by IDC, Gartner and Quocirca as leading hardware manufacturers and software solutions providers. We combine their leading-edge technology and service offers with our own solutions, business services and expertise to develop unique tailored solutions for customers.
We are the dedicated HP contract specialist division for Xeretec Group and an HP Partner First Platinum – one of the most accredited HP partners in the UK. This gives us access to HP’s entire product portfolio, including HP Managed Devices designed to dramatically reduce the cost of ownership of your print fleet.
We’re also a leading partner for Device as a Service (DaaS), combining HP client computing, mobile and tablet technology, lifecycle services and HP’s expertise into an all-inclusive managed service.
HP Partner First Platinum
HP’s highest level of business partner accreditation. Landscape have worked closely with HP for over 23 years.
HP Device as a Service Specialist
Boost employee productivity and IT efficiency with HP world-class computing and DaaS by Xeretec services.
Frameworks we operate on
- NEPA Lot 2 & Lot 4 (direct award)
- Crown Commercial Services (CCS)
Plus customers served
The HP Factory Outlet
About HP Factory Outlet Stock
Landscape are HP`s exclusive UK and European Factory Outlet and HP Partner First Platinum. Amongst our product range you will be able to find current products available at reduced prices with full HP Warranty.
How are Factory Outlet products Different from New?
Factory Outlet products are exactly the same as new HP items except for page count. That’s because we run a limited number of pages through each machine before shipping to ensure they are in mint condition.
Are these products covered by HP Warranty?
Additional HP Carepacks are also available for purchase to obtain extended warranty cover after the initial warranty term.